For purchases made from November 27th, returns will be accepted until January 7th.
After your order has been delivered you have 14 days to withdraw your purchase in our online shop if you wish to return a product. The return cost is 49 SEK/49 DKK/15 EUR (Malta and Cyprus)/10 EUR (rest of EU), just follow the steps below.
- Pack the items you wish to return securely in the original box or similar. The product has to be in unused condition with all labels attached for the return to be granted.
- Register your return here.
- You will receive a confirmation email together with further information on how to proceed with the return.
The payment/credit will be refunded when we have received your return. We process returns within 14 working days of receiving them. Please note that your return may be affected during peak periods (e.g. holidays and new releases).
If you have any further questions regarding your return, please reach out to us at [email protected].
Rockandblue does not apply exchange orders, new items are ordered on rockandblue.com. If you wish to change size or such, simply return the product and place a new order.
Please note that items cannot be returned to stores that sell Rockandblue.
DEFECTIVE PRODUCTS
If you receive a defective product, please contact us by filling out the contact form at the website, with your order number and issue of your return. Rockandblue follows the rules of consumer law.
